Middle East Airlines’ Call Center combines the latest technology with exceptional customer service to give you the only answer you need. Take a look at what our call center services can offer you. The call center provides its services 24 hours a day, 7 days a week, including holidays.
The bottom line: when you dial our call center 00961 1 629999 or 1330 from any fixed or GSM line/Lebanon, operators are always ready to take your calls.
The call center main functions are:
Reservations and fares
Cedar Miles services
Enrollment of new members, reward tickets, information updates, addresses and all other services needed in Beirut International Airport and all MEA destination Airports.
Special Services unit for all passengers
- All medical requests needed (wheelchairs, extra oxygen, stretchers, etc...).
- Special meals.
- Child traveling alone (Unaccompanied minor), MEA can provide an Escort Flight attendant.
- Special assistance in MEA destination Airports for passengers needs. (language difficulties,Senior Citizens, VIP,etc).
- Packages into and out of Lebanon.
- Hotel and car reservations in and outside Lebanon.