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You are responsible for obtaining all required travel documents and visas and for complying with all laws, regulations, and travel requirements of countries to be flown from. Prior to travel, you must present all exit, entry, health and other documents required by law, regulation, and order. We reserve the right to refuse carriage if you have not complied with these requirements, or your travel documents do not appear to be in order. If you are denied entry into any country, you will be responsible to pay any fine or charge assessed against us by the Government concerned. If we are required to pay any fine or penalty or to incur any expenditure by reason of your failure to comply with laws, you shall reimburse us on demand, any amount so paid or expenditure so incurred.
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• Notice
If the passenger’s journey involves an ultimate destination or stop in a country other than the country of departure the Warsaw Convention may be applicable and the Convention governs and in most cases limits the liability of carriers for death or personal injury and in respect of loss of or damage to baggage. See also notices headed “Advice to International Passengers on Limitation of Liability” and “Notice of Baggage Liability Limitations”.
• Conditions of contract
1. As used in this contract “ticket” means this passenger ticket and baggage check, or this Itinerary/Receipt if applicable, in the case of an electronic ticket, of which these conditions and the notices form part, “carriage” is equivalent to “transportation”, “carrier” means all air carriers that carry or undertake to carry the passenger or his baggage hereunder or perform any other service incidental to such air carriage, “electronic ticket‘ means the Itinerary/Receipt issued by or on behalf of Carrier, the Electronic Coupons and, if applicable, a boarding document. “Warsaw Convention” means the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw, 12th October, 1929, or that Convention as amended at The Hague, 28th September, 1955, whichever may be applicable.
2. Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw Convention unless such carriage is not “international carriage” as defined by that Convention.
3. To the extent not in conflict with the foregoing carriage and other services performed by each carrier are subject to: (i) provisions contained in the ticket; (ii) applicable tariffs; (iii) carrier’s conditions of carriage and related regulations which are made part hereof (and are available on application at the offices of carrier), except in transportation between a place in the United States or Canada and any place outside thereof to which tariffs in force in those countries apply.
4. Carrier’s name may be abbreviated in the ticket, the full name and its abbreviation being set forth in carrier’s tariffs, conditions of carriage, regulations or timetables; carrier’s address shall be the airport of departure shown opposite the first abbreviation of carrier’s name in the ticket; the agreed stopping places are those places set forth in this ticket or as shown in carrier’s timetables as scheduled stopping places on the passenger’s route; carriage to be performed hereunder by several successive carriers is regarded as a single operation.
5. An air carrier issuing a ticket for carriage over the lines of another air carrier does so only as its agent.
6. Any exclusion or limitation of liability of carrier shall apply to and be for the benefit of agents, servants and representatives of carrier and any person whose aircraft is used by carrier for carriage and its agents, servants and representatives.
7. Checked baggage will be delivered to bearer of the baggage check. In case of damage to baggage moving in international transportation complaint must be made in writing to carrier forthwith after discovery of damage and, at the latest, within seven days from receipt; in case of delay, complaint must be made within 21 days from date the baggage was delivered. See tariffs or conditions of carriage regarding non-international transportation.
8. This ticket is good for carriage for one year from date of issue, except as otherwise provided in this ticket, in carrier’s tariffs, conditions of carriage, or related regulations. The fare for carriage hereunder is subject to change prior to commencement of carriage. Carrier may refuse transportation if the applicable fare has not been paid.
9. Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetables or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute alternate carriers or aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change without notice. Carrier assumes no responsibility for making connections.
10. Passenger shall comply with Government travel requirements, present exit, entry and other required documents and arrive at airport by time fixed by carrier or, if no time is fixed, early enough to complete departure procedures.
11. No agent, servant or representative of carrier has authority to alter, modify or waive any provision of this contract.
• Notice
Carrier reserves the right to refuse carriage to any person who has acquired a ticket in violation of applicable law or carrier’s tariffs, rules or regulations.
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 Passengers on a journey involving an ultimate destination or a stop in a country other than the country of origin are advised that the provisions of a treaty known as the Warsaw Convention may be applicable to the entire journey, including any portion entirely within the country of origin or destination.
For such passengers on a journey to, from or with an agreed stopping place in the United States of America, the Convention and special contracts of carriage embodied in applicable tariffs provide that the liability of certain carriers, parties to such special contracts, for death of or personal injury to passengers is limited in most cases to proven damages not to exceed US $75,000 per passenger, and that this liability up to such limit shall not depend on negligence on the part of the carrier.
For such passengers traveling by carrier not a party to such special contracts or on a journey not to, from, or having an agreed stopping place in the United States of America, liability of the carrier for death or personal injury to passengers is limited in most cases to approximately US $10,000 or US $20,000.
The names of carriers, parties to such special contract are available at all ticket offices of such carriers and may be examined on request. Additional protection can usually be obtained by purchasing insurance from a private company.
Such insurance is not affected by any limitation of the carrier’s liability under the Warsaw Convention or such special contracts of carriers. For further information please consult your airline or insurance company representative.
NOTE
The limit of liability of US $75,000 above is inclusive of legal fees and costs except that in the case of a claim brought in a state where provision is made for separate award of legal fees and costs, the limit shall be the sum of US $58,000 exclusive of legal fees and costs.
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1. Liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid.
2. For most international travel (including domestic portions of international journeys) the liability limit is approximately US $9.07 per pound (US $20.00 per kilo) for checked baggage and US $400 per passenger for unchecked baggage. For travel wholly between U.S. points, Federal rules require any limit on an airline’s baggage liability to be at least US $2,800 per passenger. Excess valuation may be declared on certain types of articles. Some carriers assume no liability for fragile, valuable or perishable articles. Further information may be obtained from the carrier.
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• Dangerous Articles
For safety reasons, dangerous articles such as those listed below must not be carried in passengers’ baggage:
Compressed gases, (deeply refrigerated, flammable, non-flammable and poisonous) such as butane, oxygen, liquid nitrogen, aqualung cylinders.
Corrosives, such as acids, alkalis, wet cell batteries and apparatus containing mercury, i.e. thermometers.
Explosives, munitions, ammunition including blank cartridges, hand guns, fireworks, flares and pistol caps.
Flammable liquids and solids, such as lighters that need inverting before ignition, lighter fuel and refills, matches (safety matches may be carried on the person), fire lighters, painters and thinners.
Radioactive materials. Brief-cases and attache cases with installed alarm devices. Oxidizing materials such as bleaching powder and peroxides. Poisons and infectious substances such as insecticides, weed killers and live virus materials.
Other dangerous articles, such as magnetised material, offensive or irritating materials. Medicines and toiletries in limited quantities which are necessary or appropriate for the passenger during the journey, such as hairsprays, perfumes and medicines containing alcohol may be carried. Many of these listed articles can be carried as air cargo provided they are packed in accordance with cargo regulations. Further information is available on request.
Note Replica weapons, knives or daggers will be removed at the security check-points and will not be allowed inside the cabin. MEA will not accept liability if these items are removed at airport security on departure.
• Cabin Baggage
For your comfort and safety, restrict yourself to only one carry-on-bag. Do not carry dangerous articles (arms, knives, scissors, etc.). They will be withdrawn at the security check and the carrier shall not be liable for loss or damage.
Please make sure your bag is the acceptable size and weight:
1 piece (*) and 1 accessory such as a laptop, a camera or a handbag for a total weight of 8kg maximum.
(*) Dimensions: 115 cm (length + width + height).
Additional items also allowed are:
o One small handbag/purse, One coat or cape or blanket,
o One umbrella or walking stick, One pair of crutches
o One small camera/binoculars.
o Infant carrying baskets or invalid’s fully collapsible wheelchairs are carried free of charge and are normally carried in the hold.
For your comfort and safety and that of your fellow passengers, all items must be placed in the overhead locker or under the seat in front of yours.
• Hold Baggage
Each passenger is entitled to check-in a free baggage allowance.
This baggage allowance is applied according to the destination and the fare paid and is printed on each flight coupon.
Two concepts are applied depending on the destination.
Weight Concept: the allowed weight is printed on the flight coupon.
Piece Concept: the letters PC are shown on the flight coupon (PC for Piece Concept) taking into account the number and size of the bags.
• General rule
Weight Concept: Cedar Class (Business) 30 kg/Economy Class 20kg.
Piece Concept: Economy Class Cabin: 2 pieces of baggage: 1 piece of 158 cm and one piece of 140 cm (addition of the three dimensions). The weight of each bag must not exceed 32 kg. Cedar class (Business): two pieces of 158 cm, each weighing 32 kg maximum.
The piece concept is applicable on certain long-haul destinations (particularly to and from USA/Canada).
Children under two years of age and not occupying a seat are allowed a specific baggage allowance of 10 kg whatever their destination.
Choose strong baggage that you can lock and, if need be, appropriate wrapping. Bags must be name-labeled inside and outside.
Wheels and handles must be included in the total dimensions. Indicated size and weight limitations are applicable on all MEA flights.
The following should not be included in your checked baggage but should be carried with you at all times: Medicine, money, securities, negotiable papers, identification papers, jewelry, documents and other valuables, home and car-keys, perishable and fragile items (laptops).
Films should be kept with your carry-on as they could be deteriorated by X rays used for baggage hold.
For safety reasons do not accept baggage belonging to anyone else.
Do identify your luggage on the inside and outside (name labels identify your baggage in the event of mis-handling). Do remove old labels.
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Check-in times The times shown on this ticket or itinerary/receipt if applicable are the departure times of the aircraft. Check-in times, as advised by your carrier, or in the airlines timetable, are the latest times at which passengers can be accepted for travel, allowing the necessary time to complete all formalities. Flights cannot be held up for passengers arriving late, and no responsibility can be accepted in such cases.
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“No-Show” Passengers On most major airlines, including MEA, a proportion of passengers who have booked seats do not present themselves for their flight. These passengers are known as “noshows”. Their number varies from route to route, but may be substantial. If you have a booking on one of our flights but know that you are not going to be able to travel on that flight, please let us know as early as possible. Knowing that you are not going to use your reservation, we can then offer the seat to another customer who otherwise would be unable to travel. Remember that one day you may be the passenger needing a reservation on an already fully-booked flight.
Overbooking In order to minimize the effect of “no-shows”, and to enable their seats to be used by passengers who otherwise would not be able to travel on their chosen flight, MEA, and most major airlines may overbook services. By careful monitoring and control we do our utmost to match the number of available seats to the number of passengers that we expect will appear for the flight. Whilst MEA makes every effort to provide seats for which confirmed reservations have been made, no absolute guarantee of seat availability is denoted by the expression reservations, bookings, status OK and the timings attached to them.
MEA operates compensation schemes for passengers with confirmed reservations who are unjustifiably denied carriage because of non-availability of seats and details of these schemes are available at check-in.
If you have any questions about our overbooking or denied boarding compensation policy, please contact Customer Relations Manager.
Middle East Airlines, POBox 11-206, Beirut-Lebanon, Tel +961 1 629999
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• Punctuality
To ensure punctuality of flights, all passengers must be at the airport at least 90 minutes before departure. Late passengers are not accepted after flights close.
It is important that you go to the gate well before this time to ensure you can travel on your flight. Our agents will point out the final boarding time when you check-in, but please do check your boarding card, listen out for announcements and watch the flight information screens.
Our agents will also be able to give you information as to the time needed to reach your boarding gate. It can often take up to 15 minutes to reach the gate from the main departure areas.
Boarding gates close no later than 10 minutes before departure to allow us to complete last minute preparations, leave on schedule, and get you to your destination on time.
• Government & Airport Taxes
Notice of Government Imposed Taxes, Fees and Charges
The price of this ticket may include taxes, fees and charges which are imposed on air transportation by Government Authorities. They may represent a significant portion of the cost of air travel, are either included in the fare, or shown seperately in the “TAX/FEES/CHARGE” box(es) of this ticket. You may also be required to pay taxes or fees or charges not already collected.
The following notice does not apply to tickets sold in the United States for transportation originating in the United States.
Denied Boarding by Overbooking
In those countries where Denied Boarding Compensation regulations are in force, carriers operate compensation plans for passengers with confirmed reservations who are denied boarding because of non-availability of seats caused by overbooking. Details of these plans are available at the airlines’ offices.
• Special fare restrictions
Important: Special fare restrictions
Many ‘Special’ fares are issued subject to conditions which may restrict or prohibit any change of booking and may limit the amount of any refund due in the event of cancellation or failure to travel. Insurance cover is available in certain circumstances and you should contact your airline office or travel agent for details.
• MEA Call Center
In Lebanon, you may contact our 24 hours call center at 01-629999. Please consult our website, or the MEA timetable for a complete listing of MEA contacts worldwide. www.mea.com.lb
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