Middle East Airlines’ Call Center combines the latest technology with exceptional customer service to give you the only answer you need. Take a look at what our call center services can offer you. The call center provides its services 24 hours a day, 7 days a week, including holidays.
The bottom line: when you dial our call center 00961 1 629999 or 1330 from any fixed or GSM line/Lebanon, operators are always ready to take your calls.
The call center main functions are:
- Reservations and fares: callcenter@mea.com.lb
- Cedar Miles services: callcent@mea.com.lb
Enrollment of new members, reward tickets, information updates, addresses and all other services needed in Beirut International Airport and all MEA destination Airports.
- Special Services unit for all passengers: specialsvcs@mea.com.lb
- All medical requests needed (wheelchairs, extra oxygen, stretchers, etc...).
- Special meals.
- Child traveling alone (Unaccompanied minor), MEA can provide an Escort Flight attendant.
- Special assistance in MEA destination Airports for passengers needs. (language difficulties,Senior Citizens, VIP,etc).
- Packages into and out of Lebanon.
- Hotel and car reservations in and outside Lebanon.