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The success of any service company greatly depends on the expertise and dedication of its personnel. That's why we make sure that all our staff is helpful and friendly, skilled and responsive, multilingual, and comprehensively trained to provide you with top quality service. Services that dealing with every aspect of ground handling at the Airport.

We provide a comprehensive range of services to airlines, including:

Passenger services

The personal touch creates confidence:
We want our customers to be satisfied. This is why we have designed our passenger services to be as personal and individual as possible. We are committed to providing high quality customer services through our highly professional staff. From passenger support to boarding - our aim is to provide friendly and competent service at all times
  • Check-in services
  • Arrival services
  • Departure services
  • Special Care services
  • Ticketing services
  • Baggage services
  • Lounge services

Baggage services:
Rapid and trouble-free baggage handling is one of the key functions of MEAG’s baggage services section. We are proud of our record of minimal mishandled baggage.

With access to one of the world leading tracking systems - WORLDTRACER - there are the true baggage irregularity experts. Whenever something happens to your customers’ luggage we take care of your problem.


VIP services

MEAG offers “Meet & Assist and limousine Services” that are designed to help both arriving and departing VIPs, First Class, Business Class and commercially important passengers of all airlines to proceed through formalities in the quickest possible time in a most luxurious manner.


Ramp services

Ramp handling is one of MEAG’s core activities where we offer a complete range of aircraft services for all types of aircraft including freighters.

Safety forms the backbone of our operations on the ramp and all our staff are appropriately trained and familiar with the safety procedures required while operating equipment or performing tasks in or near the aircraft.
  • Loading and unloading of baggage, mail and freight
  • ULD storage facilities
  • Push back and towing
  • Marshalling
  • Water and sanitary services
  • Ground power Unit
  • Air starter Unit
  • Air conditioning Unit
  • Station control ( Red Caps )
  • Load control (weight & balance, load sheet)
  • Aircraft cabin cleaning

Cargo and mail services

Cargo and mail services are offered to our customers in our new modern facilities and they comprise:
  • Warehousing
  • Palletizing
  • Documentation
  • Inventory Control
  • Cargo Transport to /from aircraft
  • Dangerous goods handling
  • Live animal handling
  • Tracing
  • ULD biuld-up and breakdown
  • Freight storage services of all kinds
  • Courier and express services
  • Handling of valuable freight
  • Handling perishable good
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